Manual QA Engineer

We are a fast-growing startup looking for a detail-oriented and analytically minded Manual QA Engineer to join our team. This is not just a testing role – it is a career launchpad. We are specifically seeking someone who has the ambition and aptitude to grow into a Product Owner position over time, bridging quality assurance with product thinking.

You will be responsible for ensuring the quality and reliability of our multi-role application, with particular focus on billing flows, end-to-end user journeys, and cross-functional features. Beyond finding bugs, you will be expected to think critically about what we build and help shape what comes next.

Key Responsibilities:

Testing & Quality Assurance

• Design, write, and maintain comprehensive test cases and checklists for new and existing features
• Perform manual functional, regression, integration, and exploratory testing across all application modules
• Test multi-role application scenarios (e.g. admin, user, guest, billing roles) to ensure correct permission boundaries and experience consistency
• Own end-to-end testing of billing and payment flows, including subscription management, edge cases, and error handling
• Identify, document, and track bugs with clear, reproducible steps and supporting evidence

Bug Reporting & Documentation

• Write detailed, well-structured bug reports with severity classifications, steps to reproduce, expected vs. actual results, and environment context
• Maintain and organize test documentation in TestRail, ensuring traceability from requirements to test cases
• Update and manage QA tickets in Jira throughout the development lifecycle

Collaboration & Requirements

• Work directly with developers to clarify requirements, reproduce bugs, and validate fixes in a timely manner
• Collaborate closely with product managers to understand feature scope, acceptance criteria, and release priorities
• Participate in requirements analysis sessions, asking the right questions early to catch ambiguities before they reach development
• Serve as a quality advocate in cross-functional discussions, representing the user perspective throughout the product lifecycle

Analytical & Product Thinking

• Review new and existing functionality with a critical product lens, identifying gaps, inconsistencies, or UX friction
• Proactively propose improvements to product functionality, supported by observed user behavior and test findings
• Write clear user stories and acceptance criteria as you grow into the product role, collaborating closely with developers and designers
• Participate in sprint planning, backlog grooming, and product discussions as your product knowledge deepens

What We’re Looking For:

Required Qualifications

• 2+ years of experience in manual QA or software testing
• Hands-on experience testing tech product applications (SaaS, web platforms, or mobile apps)
• Proven ability to create detailed test cases, test plans, and checklists from scratch
• Experience testing applications with multiple user roles and access levels
• Hands-on experience testing billing, payment, or subscription features
• Strong bug reporting skills with attention to detail and clear written communication
• Working knowledge of Jira for ticket management and Agile/Scrum workflows
• Experience with TestRail or a similar test case management tool
• Comfort using Excel or Google Sheets for test tracking, reporting, and documentation

Bonus Qualifications:

• Familiarity with Trello for task and project tracking
• Exposure to product management concepts: user stories, acceptance criteria, backlog management
• Experience working in a startup environment
• Basic understanding of APIs and ability to read API documentation

Background or exposure to HR and recruiting processes – understanding how to evaluate candidates, structure hiring criteria, or contribute to team building is a strong plus as we scale

Career Growth Path

This role is intentionally designed as a stepping stone toward a Product Owner position. We believe the best POs understand quality deeply — and we want to help you get there.

What We Offer

• A clear and supported career path from QA to Product Owner
• A collaborative, fast-moving startup environment where your input matters
  
• Direct access to founders and cross-functional team members
  
• Opportunity to shape both product quality and product direction from day one
  
• Competitive compensation commensurate with experience